Travel information
Frequently Asked Questions
This section answers questions frequently asked by our passengers. Didn’t find the answer? Try searching our website or contacting us by email or phone.
On board
- Is my ticket for a specific seat?
- Is there phone coverage and internet on board?
- Is there guiding on board?
- Do we get a cabin and overnight accommodation?
- Do I need to bring anything special?
- What if I forget something on board?
- Are there toilets on board?
- Can I bring my dog?
- Will it be cold or wet on board?
- Are the trips suitable for children?
- Can I bring something to eat or drink?
Lysefjord routes
- What are the departure times?
- Can the ferries accommodate motorhomes/caravans/”cabin campers”/buses/trailers?
- Can I bring a passenger car or MC on the ferry?
- Where can we park?
- Can I bring a bike/kayak?
- Is there room for a trailer?
- Are there corresponding buses?
- Are these tours guided?
- Are dogs welcome on board?
- Does the ferry stop at all docks along the fjord?
- Do the boats have room for wheelchairs, baby carriages and the like?
- Do I need to buy a ticket in advance?
- Does everyone have a seat out on deck?
- Can we buy refreshments onboard?
- What are the cancellation rules?
- Can we buy a “hop on/hop off” ticket?
- Are there special group rates?
- Are there assigned seats for each ticket?
- Can I make a reservation without advance payment?
Hardangerfjord Express Boat
- What type of ticket can I pre-book?
- Can children travel alone?
- When does the boat leave?
- Can I bring my bicycle or dog?
- What is there to do in Rosendal?
- Departures from Bergen Airport, Flesland
- How far is Solstrand Hotel from the Os pier?
- Baroniet (Barony) Rosendal
- How long does the bus take from Rosendal to Odda?
- I forgot something on board, who do I contact?
- How do I get to Trolltunga?
- Are there schedule changes on public holidays?